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Competitor analysis



Competitor analysis in marketing and strategic management is an assessment of the strengths and weaknesses of current and potential competitors.


Competitor array

One common and useful technique is constructing a competitor array. The steps include:


 


* define your industry - scope and nature of the industry


* determine who your competitors are


* determine who your customers are and what benefits they expect


* determine what the key success factors are in your industry


* rank the key success factors by giving each one a weighting - The sum of all the weightings must add up to one.


* rate each competitor on each of the key success factors - this can best be displayed on a two dimensional matrix - competitors along the top and key success factors down the side.


* multiply each cell in the matrix by the factor weighting.


* sum columns for a weighted assessment of the overall strength of each competitor relative to each other.


An example of a competitor array follows ...

Key Industry             | Weighting |   C1 rating  |    C1 weighted   |   C2 rating    |   C2 weighted



Success Factors


 


1 - Extensive distribution      .4              6                      2.4                                 1.2


2 - Customer focus              .3              4                      1.2                                 1.5


3 - Economies of scale        .2              3                      .6                                     .6


4 - Product innovation          .1              7                      .7                                     .4


 


Totals                                1.0            20                    4.9                   18                    3.7


 


Based on material presented in "Beat the Competition: How to Use Competitive Intelligence to Develop Winning Business Strategies", Ian Gordon, Basil Blackwell Publishers, Oxford, UK, 1989.


 


In this example


competitor1 is rated higher than competitor2 on product innovation ability (7 out of 10, compared to 4 out of 10) and distribution networks (6 out of 10), but competitor2 is rated higher on customer focus (5 out of 10). Overall, competitor1 is rated slightly higher than competitor2 (20 out of 40 compared to 18 out of 40). When the success factors are weighted according to their importance, competitor1 gets a far better rating (4.9 compared to 3.7).


 


Two additional columns can be added. In one column you can rate your own company on each of the key success factors (try to be objective and honest). In another column you can list benchmarks. They are the ideal standards of comparisons on each of the factors. They reflect the workings of a company using all the industry's best practices.

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