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Competitor profiling



Another common technique is to create detailed profiles on each of your major competitors. These profiles give an in-depth description of the competitor's background, finances, products, markets, facilities, personnel, and strategies. This involves:


Background

- Location of offices, plants, and online presences


- History - key personalities, dates, events, and trends


- Ownership, corporate governance, and organizational structure


Financials

- P-E ratios, dividend policy, and profitability** various financial ratios, liquidity, and cash flow


- Profit growth profile; method of growth (organic or acquisitive)


Products

- Products offered, depth and breadth of product line, and product portfolio balance


- New products developed, new product success rate, and R&D strengths


- Brands, strength of brand portfolio, brand loyalty and brand awareness


- Patents and licenses


- Quality control conformance


- Reverse engineering


Marketing

- Segments served, market shares, customer base, growth rate, and customer loyalty


- Promotional mix, promotional budgets, advertising themes, ad agency used, sales force success rate, online promotional strategy


- Distribution channels used (direct & indirect), exclusivity agreements, alliances, and geographical coverage


- Pricing, discounts, and allowances


Facilities

- Plant capacity, capacity utilization rate, age of plant, plant efficiency, capital investment


- Location, shipping logistics, and product mix by plant


 


Personnel


 


- Number of employees, key employees, and skill sets


- Strength of management, and management style


- Compensation, benefits, and employee morale & retention rates


 


Corporate and marketing strategies


 


- Objectives, mission statement, growth plans, acquisitions, and divestitures


- Marketing strategies

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